Covid-19 Travel Update

Options for pet air travel are extremely limited at this time and it is unclear when travel will begin to normalize. Our PenderAIR team is closely following the changing regulations and requirements to ensure we continue to provide the highest level of service for our clients and their pets.

Please let us know as soon as possible if you are planning on traveling with your pet, as some destinations may require additional time to prepare requirements and/or may be impossible at this time. Due to high volume, we are responding to all new requests in order of travel date.

We appreciate your patience and understanding during this time.


PenderAIR: In Our Clients’ Words

Published on April 7, 2015

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Here’s What Our Clients Say About PenderAIR

At PenderAIR we strive to exceed the expectations of our pet and people customers through every step of the pet transporting process.  We are very proud to be one of only a few all-inclusive pet shipping companies in the world and believe we do a better job for pets and people who need to relocate.  Don’t just take our word for it. . .

I worked with Pender to get my pets to South Africa. I worked with Lori: I highly recommend working with her. At each visit she had all of the South African requirements neatly laid out and clear so everyone knew what steps to take. It was great having someone so detail-oriented focused on this process.  –  Atalie with The State Department

Thanks for all the help—you’ve been by far the best consultant in my whole relocation process. You are awesome!  –  Darren with Exxon Mobil

My birds transitioned much better than I thought they would and getting them from the airport was really easy… almost too easy. Thank you very much for everything you did for me! I appreciate it so much.  –  Kim with The State Department

Thank you SO much for all your assistance in facilitating the tests and paperwork. I couldn’t have done it without your expertise, compassion, and professionalism. Bella’s case was also more complicated given her false positive testing. Despite that, you ensured that this issue was cleared up quickly so that we were able to meet all requirements.  –  Sally with The Canadian High Commission

Dear Lori,
You are not only efficient, you also have a very calming effect on the parents of the furry babies. Your constant update and communication allowed us to focus on the other details of our move.  We have moved our pets to Beijing, Singapore, Manila, Hawaii, New Jersey, Germany and Virginia. But this move by far has been the easiest due to you. Wish we knew about you during our previous moves. We simply cannot thank you enough!  –  With Warmest Aloha, Joey M.

Contact us today to see how our love of helping pets and people makes everyone happy!

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