Covid-19 Travel Update

Options for pet air travel are extremely limited at this time and it is unclear when travel will begin to normalize. Our PenderAIR team is closely following the changing regulations and requirements to ensure we continue to provide the highest level of service for our clients and their pets.

Please let us know as soon as possible if you are planning on traveling with your pet, as some destinations may require additional time to prepare requirements and/or may be impossible at this time. Due to high volume, we are responding to all new requests in order of travel date.

We appreciate your patience and understanding during this time.


5 Ways We Stay #1

  • Airline Knowledge and Relationships: Over the years, we built relationships with all area airlines to keep us up-to-the-minute on their individual regulations. We also have privileged access to parts of the airport others don’t to better care for pets in our charge.
  • International Savvy and Networking: Each country has its own rules. We know and keep up with the frequent changes to them. We also have receiving agents in each country who greet your pet personally, expedite through customs, coordinate boarding as needed and ensure swift delivery to your new home.
  • Experienced Team of Credentialed Professionals: Beyond our IPATA* memberships and years of experience, we go the extra mile to make pet travel as stress-free as possible on both you and your pet. If that means picking up a pet at midnight, or lodging them during delays – or whatever – we handle it. Compassion drives our service. No time clocks.
  • Accounts at Laboratories to Facilitate Testing: From a standard FAVN rabies titer to more complex pathogens. Let us speed things along for you!
  • A Full-Service Boarding/Spa: Should your pet need to wait for a flight or a
    flight is cancelled. We have six, park-like acres just south of IAD’s runways,
    offering green exercise areas, pet suites and more.

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