Covid-19 Travel Update

Options for pet air travel are extremely limited at this time and it is unclear when travel will begin to normalize. Our PenderAIR team is closely following the changing regulations and requirements to ensure we continue to provide the highest level of service for our clients and their pets.

Please let us know as soon as possible if you are planning on traveling with your pet, as some destinations may require additional time to prepare requirements and/or may be impossible at this time.

Due to current airline and country restrictions as well as increased demand for air travel, we are unable to respond to new inquiries at this time.

We appreciate your patience and understanding during this time.

703-591-3304

Reviews

From 42 reviews
Diya Ajit
Diya Ajit

Fantastic company that made ya feel so safe, calm and confident about our pets international move. Moving countries during a pandemic is no joke but Lesley made everything clear and easy for us, and held our hands through the whole thing. …

read more
via Google
Sarah Chan
Sarah Chan

With us every step of the way with solutions for every trying situation 2020 threw at our international move during a record heat wave at our destination.

via Google
Joscelyn Wildgen
Joscelyn Wildgen

Everyone worked so hard to get my moms two senior toy poodles safely to Dublin to be happily reunited with my mom.

via Google
Dave Crooke
Dave Crooke

These guys are awesome. I was referred by pet shippers in the UK, having thought of IAD as a good place to depart from given the heat embargo in TX. IAD also got embargoed, and they very honestly told me to find somehere further north, and …

read more
Response from business owner

Thank you so much for your kind words and the beautiful flowers, we are so glad we were able to help find the best route for you even if we didn't end up being able to help you directly!

via Google
Amy Baxter
Amy Baxter

Lesley LaRue is a rock star! She answered calls, texts, and emails no matter when I sent them. She helped me navigate every step of the way, helped me when my documents were late, and let me hang out snuggling my pup right up til the minute…

read more
via Google
Jens Hildebrand
Jens Hildebrand

Penderair went out of their way to make our puppy's transport possible under especially challenging circumstances. Thank you so much, Lesley and everyone else, for making this work.

via Google
Happy Gunter
Happy Gunter

Fair price for an excellent service.

via Google
Mallory Ransdell
Mallory Ransdell

PenderAIR was extremely helpful and went above and beyond to help me move my pets from the East coast to Hawaii during COVID and the summer. I was in a panic trying to get them out to their new home and they managed everything and all I had…

read more
Response from business owner

We are so happy to hear this! Thank you for the feedback and we're glad your trip went well.

via Google
Caroline
Caroline

I worked with Lesley to ship my golden from Virginia to Germany. She was wonderful. Answered all my questions and concerns quickly. Went to the Pender Aid site in Chantilly, first class! Thank you Lesley and Pender Air for getting Dexter to…

read more
via Google
sam ed
sam ed

Amazing experience! During the tough times of global pandemic, PenderAir really came through for me and my pet. They got my cat to me in Canada from US within days of me going back. They really care! I completely recommend to anyone who is …

read more
via Google
Kristen Svarczkopf
Kristen Svarczkopf

Lesley and pender air did amazing work to get my lab puppy to Sweden even in the midst of flight interruptions and the Corona virus. I couldn't be happier with their level of service and will use them again.

via Google
Morgan Roberts
Morgan Roberts

Christina and Pender AIR made the stressful situation of shipping an English Bulldog across the Atlantic in the middle of a global pandemic as easy as possible. Christina and her team worked tirelessly to address my needs and concerns and …

read more
via Google
Anuk Rooney
Anuk Rooney

I can't say enough good things about PenderAir. Moving my dog from Washington DC to Northern Ireland during the Covid situation was very tricky as so many airlines were cutting down their transport of animals. Lesley at PenderAir worked …

read more
via Google
Kris Inman
Kris Inman

PenderAIR recently helped us relocate our dog and cat from Ghana to the US by picking them up from the airport and delivering them to their final destination. This relocation during a pandemic was extremely stressful. PenderAIR staff were …

read more
via Google
Ksenia Sedelnikova
Ksenia Sedelnikova

I worked with Lori Ankers, who was extremely knowledgeable about navigating one of the most difficult import processes for my two XL dogs from DC to Melbourne, Australia. I cannot praise her and the company any higher and would absolutely …

read more
via Google
Catherine Hassan
Catherine Hassan

Everything about Pender has been amazing. Lori is fantastic and so professional. She was very comforting to me during the stressful time of flying my pug halfway around the world twice! Thank you!

via Google
Anthony Febbo
Anthony Febbo

From start to finish Pender Air was very responsive, professional and helpful with transporting our dog overseas. Paul in particular was always helpful and it was very much appreciated.

via Google
William Siegler
William Siegler

I can't thank the Pender AIR staff enough for helping take care of getting my dog to the UK. I personally dealt with Lesley for the majority of the time and she was outstanding and ever so patient with my endless questions. The rest of the …

read more
via Google
Julia Karpov McGowen
Julia Karpov McGowen

Lesley and the whole team at Pender took such good care of our greyhound JoJo! We were so worried about moving him to Valencia, Spain from the US, but Lesley put us completely at ease. Our baby arrived safe and sound and we couldn’t be …

read more
via Google
Jason Cooper
Jason Cooper

They shipped our dog to a pretty hard to get to country. He arrived with no issues communication was great. And they have one of the best boarding facilities I've seen.

via Google
Amy Lassiter
Amy Lassiter

Lesley was wonderful to work with! We were guided and kept up to date every step of the way. Thank You!

via Google
Louise Branson-Doder
Louise Branson-Doder

Pender Air did a wonderful job relocating our dog from Washington DC to Chiang Mai, Thailand. Lori Ankers, who handled the relocation, kept me informed and reassured every step of the way and even sent photos. I wholeheartedly recommend and…

read more
via Google
Teri Spoutz
Teri Spoutz

Penderair Air made the relocation of my cat as stress free as possible. Paul tolerated all of my questions and made sure the day of flight was as easy as possible. I highly recommend PenderAir

via Google
Zoe
Zoe

This was my first time using a broker to ship my dog overseas, and I was very impressed with the professionalism and over and beyond customer service. My dog had to board with the company for a few days before being flown to Germany and she…

read more
via Google
Jess Millar
Jess Millar

Let me start off by saying that I could not be happier with PenderAIR, specifically Lesley LaRue. It was clear to me from the start that Lesley and her team have a true love of animals and therefor have a true desire to see your beloved pet…

read more
Response from business owner

Love seeing Dobby's picture here. Hope all is well in Scotland! It was a pleasure to work with you.

via Facebook
Jess Nope
Jess Nope

Let me start off by saying that I could not be happier with PenderAIR, specifically Lesley LaRue. It was clear to me from the start that Lesley and her team have a true love of animals and therefor have a true desire to see your beloved pet…

read more
via Google
The Green Shepherdess
The Green Shepherdess

Excellent service. They were very helpful with my cats that I had shipped from Europe. They handled customs, last-minute boarding and arranged transport to my home. My cats were in great condition and well taken care of.

via Google
Claudia Silva
Claudia Silva

I could not be happier with their services. I needed to move my Shiba Inu from DC to Peru – I tried by all means to figure things out myself and it was a logistical nightmare. Lesley was so knowledgeable and patient answering all my …

read more
via Google
Karen Coulson
Karen Coulson

I’ve used their service three times to ship my dogs internationally. They’ve always been very responsive and patient with my many and last minute changes. I will definitely use their service in the future.

via Google
Michelle Mason
Michelle Mason

Incredible!! Lesley and her team were absolutely wonderful and made a very stressful situation so much easier. I had originally contacted Lesley 2 years ago about our move to the UK and at the time had a large breed tripawd. She was …

read more
via Google
Lauren Petrigala
Lauren Petrigala

Exceptional. Could not have made things any easier on us. We really did nothing at all. I am shocked at how seamless Pender made things. Now of course things can and will happen when shipping a pet. For instance when we arrived at the …

read more
via Google
kat cullum
kat cullum

My husband and I just traveled to Italy from DC on military orders, we were initially going to go through PetProsServices, however trying to get anything done with him was an absolute nightmare. We got fed up and searched for a different …

read more
via Google
Haruko Greenberg
Haruko Greenberg

With my family’s 30+ years of experience in international relocations with the diplomatic, service, shipping our mid-size dog to an island nation in the Caribbean this time was extremely challenging. The temperature restrictions by airlines…

read more
via Google
Mindy Lanie
Mindy Lanie

Excellent service. From start to finish, they were helpful, attentive, and worked to make the process smooth.

via Google
Joe Fabrizi
Joe Fabrizi

Highly recommend! I never realized how much goes in to flying your pet around the world (health certificates, records, vaccines, microchip, request forms, each country has different requirements!), it can be mind boggling when trying to do …

read more
via Google
Brenda Rawson
Brenda Rawson

In October we received our notification of our move to England, leaving in November! In order to move our dear doggie, I started doing online research. I was quickly overwhelmed with the pages and pages of information and requirements. I …

read more
via Google
Jillian Messina
Jillian Messina

The most amazing service!!!!

We are military and had to fly an animal to Germany for our new move. I contacted them and Lesley helped me. She gave me all the advice and answered every question I had. The whole thing is stressful but they …

read more
via Google
Karen McGraw
Karen McGraw

PenderAir helped ship our dog from Virginia to Thailand. Shipping to Thailand is a bit more complicated than other destinations. PenderAir was kind and patient with all of my questions and constant emails. Plus they sent me pictures of her …

read more
via Google
Sarah Robinson
Sarah Robinson

We shipped our two little dogs to our new home in South Africa. Lori did a wonderful job handling all the complicated vaccination and paperwork requirements. She worked with us to develop a detailed timeline where all we needed to do was …

read more
via Google
Tony Burden
Tony Burden

We just moved our Chocolate lab from DC to Uruguay. Pender was an amazing asset during what would have otherwise been a logistical nightmare. Lori in particular was right there every step of the way, and catered Pender's services to just …

read more
via Facebook
Howie K
Howie K

Pender Air was amazing. Lori was so attentive. They handle everything from the exam to getting your animals through security. They made moving that much less stressful. I would highly recommend them.

via Google
Colleen de Bernardo
Colleen de Bernardo

Pender AIR – thank you for having a really great organization. We have taken our dog to PenderVet since we adopted her, and this year, when we mentioned we were going to be taking her overseas, the vet gave us a PenderAIR flyer. We're …

read more
via Facebook

© Copyright 2020 PenderAIR. All rights reserved.

Strengthened by Alliant Studios