Covid-19 Travel Update

Options for pet air travel are extremely limited at this time and it is unclear when travel will begin to normalize. Our PenderAIR team is closely following the changing regulations and requirements to ensure we continue to provide the highest level of service for our clients and their pets.

Please let us know as soon as possible if you are planning on traveling with your pet, as some destinations may require additional time to prepare requirements and/or may be impossible at this time. Due to high volume, we are responding to all new requests in order of travel date.

We appreciate your patience and understanding during this time.

703-591-3304

Reviews

From 75 reviews
Andrew Telford
Andrew Telford

Christina at Pender AIR was absolutely brilliant in helping us get our two cats over to the UK from DC in September, especially helping us navigate the various additional hurdles caused by increased demand due to COVID and recent changes to…

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Amanda Woollard
Amanda Woollard

Lesley was great to work with getting our (large!) dog over to the UK from Virginia. She was very responsive and I appreciated her informed communication with us. It was a stressful process but Lesley certainly did all she could to help us …

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Andrea JANSEN
Andrea JANSEN

We shipped our Border Collie from Washington DC to Frankfurt using Pender as she (the dog) was unable to fly with us as cargo on the same plane due to Covid. I can't say enough about Christina's attention to detail and concern for the …

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Mattia Celio
Mattia Celio

Very efficiently dealt with relocating our boxer from the USA to Europe, would definitely recommend Pender AIR's services !!

via Google
Holly Will
Holly Will

Christina at Pender Air managed all our needs seamlessly. Without Pender Air, and their team of professionals, we would have never been able to maneuver all the challenges to ship our dog internationally this summer. She took care of all …

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Henry Throop
Henry Throop

We worked with Karla to ship our cat and 110-lb mountain dog to Sri Lanka during the middle of the COVID epidemic. It's a big dog, and the regulations are complex (e.g., for Sri Lanka, the dog and cat must have their own PCR COVID tests). …

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Michelle
Michelle

Simply the best. We shipped our French Bulldog to Germany using Pender, and they assisted with getting our cat cleared to fly in cabin. With all the health concerns of a Frenchie, I cannot recommend them highly enough. Christina was super …

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William Winkle
William Winkle

Being an Army Civilian, our family moves a lot, and when we do, our pets go along with us everywhere. And back and forth to Germany many times, never encountered such challenges than this trip.

But, when it came to our dogs, one 14 years …

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Ross Malugani
Ross Malugani

During a Military move overseas, Christina and the team at Pender worked through insane obstacles, from trying to thread the needle of moving timelines to last minute heat embargos, and still got our boy to us healthy and happy! Amazing …

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Kathleen Glauner
Kathleen Glauner

Christina was awesome and she was able to help us get a last minute health certificate for our cat after the vet we were going to see canceled on us!

via Google
Kimberly R
Kimberly R

Pender Air was fantastic throughout our Pet relocation process. Lesley patiently answers the 101 questions I had, handled details I did not even think of, and went out of her way to accommodate a holiday departure for our pets, including …

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Hunter Bloecher
Hunter Bloecher

Certainly expensive, but we're talking full-service shipping of live animals across the planet. Christina was an absolute rockstar and made certain our beloved dog made it to Europe for our big move this summer despite multiple …

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Warren
Warren

Lesley and Carmen, as well as their staff were extremely helpful, knowledgeable, and professional in helping getting our two dogs transported overseas. Working with them relieved a lot of stress associated with moving pets, and they helped …

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Christina Pinkston
Christina Pinkston

Pender air did an excellent job. It is a little pricey, but they did all the leg work and made the process completely hassle free. They also picked them up from my boarder and took them to their facility to ply all day before their flight …

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Steven Beggs
Steven Beggs

Absolutely wonderful service. They took GREAT care of my dogs. Everything was wonderful and I will definitely use their service again.

via Google
Katie Hoffman
Katie Hoffman

We had a wonderful experience with PenderAIR. Christina was fantastic to wirk with and very patient with all my questions.

via Google
Gene Kern
Gene Kern

We have been using this company for three years now to transport our dog to the UK. Lesley and the rest of the staff have been absolutely terrific, always responsive and always putting our dog first and foremost. I cannot imagine us using …

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Mike
Mike

The PendarAIR went way out of their way to make sure our pup made its way to our destination in a timely manner. They're extremely responsive, courteous, and caring. They genuinely care about moving your pet in a safe and careful manner. …

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Sean Robinson
Sean Robinson

Christina and her team did a great job of organizing the details of moving my dogs to Ireland. Because of covid, there were a lot of moving pieces – air route cancellations, price fluctuations, etc. She kept on top of all this and made the …

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Michelle Guenther
Michelle Guenther

Paul was able to help us through the ins and outs of sending a pet to Europe during the pandemic. The entire staff was wonderful and great with our dog Riley. He arrived safely and we are so thankful we worked with Pender AIR. They were …

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via Google
Drew Shepler
Drew Shepler

We used Pender for a health certificate for our dog. Given Covid, the red tape associated with shipping a pet internationally, and unpredictable weather, it was well worth it to pay for a professional to do the job. The price was reasonable…

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Tamara Chikhradze
Tamara Chikhradze

Pender Air was great in helping us reunite with our pup during COVID-19 pandemic. They were incredibly responsive and flexible with ever-changing airline requirements, cancellations, delays and other surprises. Big Kudos to the team and …

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Catherine Andrus
Catherine Andrus

My husband and I were fortunate enough to use Pender AIR to coordinate the travel of our two cats as we moved to Germany. We had originally planned to do everything ourselves, but as our travel plans evolved, we knew we needed professional …

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Anna Smallwood
Anna Smallwood

I worked with Pender AIR to have my adult Shiba Inu sent from the Washington, DC area to San Francisco (our new home). I moved about a month prior to my dog while he stayed with my mother in Northern Virginia. Working with Pender even from …

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C. Javier
C. Javier

PenderAIR provides top-notch, superior service and support. I had to get my two dogs to Germany in conjunction with my military move (PCS), and Christina Bowen was able to get us setup with boarding, customs documents, and airfare …

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Response from business owner

We are so glad we were able to help make the process of moving during a pandemic a little easier! Thank you so much for your kind words!

via Google
Fiona Norton
Fiona Norton

We had a good experience moving our very loved fog from Pittsburgh to Edinburgh, Scotland. Christina helped and supported throughout the whole process which can be quite a nerve wracking experience. From the moment we dropped him off until …

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Luke Drabyn
Luke Drabyn

I had a phenomenal experience with Pender AIR. Christina was my point of contact and was extraordinarily helpful throughout the whole process. As I was moving to the United Kingdom for three years, I had a lot on my mind, in addition to …

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Karen Doig
Karen Doig

Pender Air is a wonderfully managed pet air services that assisted me in my hour of need. They took my information and made it work for my dog Brody to travel to me in Italy. It was a bit complicated at first but they worked very hard and …

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Patrick Adams
Patrick Adams

Pender AIR was extremely supportive during my recent international move. I was well informed prior to booking what their services would cost, and what I could expect them to take care of. I elected to take my cat to her own vet and Pender …

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Julia Lumsden
Julia Lumsden

The whole process from start to finish was seamless and smooth. My husband was able to pick our dog up without issue by following Pender AIR's clear instructions – she was a very happy girl upon getting settled into her new home!

Again, we …

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Charity Navalesi Poole
Charity Navalesi Poole

We had such a great experience with Pender. Christina was amazing! Responsive, caring, and thorough. She genuinely cared about us and our sweet cat, who had to travel from DC to Italy. I have only positive things to say about our experience…

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Nole Garey
Nole Garey

I honestly can't say enough about my experience with PenderAir. They helped guide us through the process of our first international move with our three senior cats – in the middle of a pandemic, no less! I was so worried about their health …

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Gerarda Culipher
Gerarda Culipher

Tucker, our Large Breed Swissie, has a custom crate built for his journey to Germany. The Pender Team was very loving to him, and made the planning easy.

via Google
Diya Ajit
Diya Ajit

Fantastic company that made ya feel so safe, calm and confident about our pets international move. Moving countries during a pandemic is no joke but Lesley made everything clear and easy for us, and held our hands through the whole thing. …

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Sarah Chan
Sarah Chan

With us every step of the way with solutions for every trying situation 2020 threw at our international move during a record heat wave at our destination.

via Google
Joscelyn Wildgen
Joscelyn Wildgen

Everyone worked so hard to get my moms two senior toy poodles safely to Dublin to be happily reunited with my mom.

via Google
Dave Crooke
Dave Crooke

These guys are awesome. I was referred by pet shippers in the UK, having thought of IAD as a good place to depart from given the heat embargo in TX. IAD also got embargoed, and they very honestly told me to find somehere further north, and …

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Response from business owner

Thank you so much for your kind words and the beautiful flowers, we are so glad we were able to help find the best route for you even if we didn't end up being able to help you directly!

via Google
Amy Baxter
Amy Baxter

Lesley LaRue is a rock star! She answered calls, texts, and emails no matter when I sent them. She helped me navigate every step of the way, helped me when my documents were late, and let me hang out snuggling my pup right up til the minute…

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Jens Hildebrand
Jens Hildebrand

Penderair went out of their way to make our puppy's transport possible under especially challenging circumstances. Thank you so much, Lesley and everyone else, for making this work.

via Google
Happy Gunter
Happy Gunter

Fair price for an excellent service.

via Google
Mallory Ransdell
Mallory Ransdell

PenderAIR was extremely helpful and went above and beyond to help me move my pets from the East coast to Hawaii during COVID and the summer. I was in a panic trying to get them out to their new home and they managed everything and all I had…

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Response from business owner

We are so happy to hear this! Thank you for the feedback and we're glad your trip went well.

via Google
Jim Hoover
Jim Hoover

I worked with Lesley to ship my golden from Virginia to Germany. She was wonderful. Answered all my questions and concerns quickly. Went to the Pender Aid site in Chantilly, first class! Thank you Lesley and Pender Air for getting Dexter to…

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via Google
sam ed
sam ed

Amazing experience! During the tough times of global pandemic, PenderAir really came through for me and my pet. They got my cat to me in Canada from US within days of me going back. They really care! I completely recommend to anyone who is …

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Kristen Svarczkopf
Kristen Svarczkopf

Lesley and pender air did amazing work to get my lab puppy to Sweden even in the midst of flight interruptions and the Corona virus. I couldn't be happier with their level of service and will use them again.

via Google
Morgan Roberts
Morgan Roberts

Christina and Pender AIR made the stressful situation of shipping an English Bulldog across the Atlantic in the middle of a global pandemic as easy as possible. Christina and her team worked tirelessly to address my needs and concerns and …

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via Google
Anuk Rooney
Anuk Rooney

I can't say enough good things about PenderAir. Moving my dog from Washington DC to Northern Ireland during the Covid situation was very tricky as so many airlines were cutting down their transport of animals. Lesley at PenderAir worked …

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via Google
Kris Inman
Kris Inman

PenderAIR recently helped us relocate our dog and cat from Ghana to the US by picking them up from the airport and delivering them to their final destination. This relocation during a pandemic was extremely stressful. PenderAIR staff were …

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Ksenia Sedelnikova
Ksenia Sedelnikova

I worked with Lori Ankers, who was extremely knowledgeable about navigating one of the most difficult import processes for my two XL dogs from DC to Melbourne, Australia. I cannot praise her and the company any higher and would absolutely …

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Catherine Hassan
Catherine Hassan

Everything about Pender has been amazing. Lori is fantastic and so professional. She was very comforting to me during the stressful time of flying my pug halfway around the world twice! Thank you!

via Google
Anthony Febbo
Anthony Febbo

From start to finish Pender Air was very responsive, professional and helpful with transporting our dog overseas. Paul in particular was always helpful and it was very much appreciated.

via Google
Will G
Will G

I can't thank the Pender AIR staff enough for helping take care of getting my dog to the UK. I personally dealt with Lesley for the majority of the time and she was outstanding and ever so patient with my endless questions. The rest of the …

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Julia Karpov McGowen
Julia Karpov McGowen

Lesley and the whole team at Pender took such good care of our greyhound JoJo! We were so worried about moving him to Valencia, Spain from the US, but Lesley put us completely at ease. Our baby arrived safe and sound and we couldn’t be …

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Jason Cooper
Jason Cooper

They shipped our dog to a pretty hard to get to country. He arrived with no issues communication was great. And they have one of the best boarding facilities I've seen.

via Google
Amy Lassiter
Amy Lassiter

Lesley was wonderful to work with! We were guided and kept up to date every step of the way. Thank You!

via Google
Louise Branson
Louise Branson

Pender Air did a wonderful job relocating our dog from Washington DC to Chiang Mai, Thailand. Lori Ankers, who handled the relocation, kept me informed and reassured every step of the way and even sent photos. I wholeheartedly recommend and…

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Teri Spoutz
Teri Spoutz

Penderair Air made the relocation of my cat as stress free as possible. Paul tolerated all of my questions and made sure the day of flight was as easy as possible. I highly recommend PenderAir

via Google
Zoe
Zoe

This was my first time using a broker to ship my dog overseas, and I was very impressed with the professionalism and over and beyond customer service. My dog had to board with the company for a few days before being flown to Germany and she…

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Jess Millar
Jess Millar

Let me start off by saying that I could not be happier with PenderAIR, specifically Lesley LaRue. It was clear to me from the start that Lesley and her team have a true love of animals and therefor have a true desire to see your beloved pet…

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Response from business owner

Love seeing Dobby's picture here. Hope all is well in Scotland! It was a pleasure to work with you.

via Facebook
Jess Nope
Jess Nope

Let me start off by saying that I could not be happier with PenderAIR, specifically Lesley LaRue. It was clear to me from the start that Lesley and her team have a true love of animals and therefor have a true desire to see your beloved pet…

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via Google
The Green Shepherdess
The Green Shepherdess

Excellent service. They were very helpful with my cats that I had shipped from Europe. They handled customs, last-minute boarding and arranged transport to my home. My cats were in great condition and well taken care of.

via Google
Claudia Silva
Claudia Silva

I could not be happier with their services. I needed to move my Shiba Inu from DC to Peru – I tried by all means to figure things out myself and it was a logistical nightmare. Lesley was so knowledgeable and patient answering all my …

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via Google
Karen Coulson
Karen Coulson

I’ve used their service three times to ship my dogs internationally. They’ve always been very responsive and patient with my many and last minute changes. I will definitely use their service in the future.

via Google
Michelle Mason
Michelle Mason

Incredible!! Lesley and her team were absolutely wonderful and made a very stressful situation so much easier. I had originally contacted Lesley 2 years ago about our move to the UK and at the time had a large breed tripawd. She was …

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Lauren Petrigala
Lauren Petrigala

Exceptional. Could not have made things any easier on us. We really did nothing at all. I am shocked at how seamless Pender made things. Now of course things can and will happen when shipping a pet. For instance when we arrived at the …

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kat cullum
kat cullum

My husband and I just traveled to Italy from DC on military orders, we were initially going to go through PetProsServices, however trying to get anything done with him was an absolute nightmare. We got fed up and searched for a different …

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Haruko Greenberg
Haruko Greenberg

With my family’s 30+ years of experience in international relocations with the diplomatic, service, shipping our mid-size dog to an island nation in the Caribbean this time was extremely challenging. The temperature restrictions by airlines…

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Joe Fabrizi
Joe Fabrizi

Highly recommend! I never realized how much goes in to flying your pet around the world (health certificates, records, vaccines, microchip, request forms, each country has different requirements!), it can be mind boggling when trying to do …

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Mindy Lanie
Mindy Lanie

Excellent service. From start to finish, they were helpful, attentive, and worked to make the process smooth.

via Google
Brenda Rawson
Brenda Rawson

In October we received our notification of our move to England, leaving in November! In order to move our dear doggie, I started doing online research. I was quickly overwhelmed with the pages and pages of information and requirements. I …

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Jillian Messina
Jillian Messina

The most amazing service!!!!

We are military and had to fly an animal to Germany for our new move. I contacted them and Lesley helped me. She gave me all the advice and answered every question I had. The whole thing is stressful but they …

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Karen McGraw
Karen McGraw

PenderAir helped ship our dog from Virginia to Thailand. Shipping to Thailand is a bit more complicated than other destinations. PenderAir was kind and patient with all of my questions and constant emails. Plus they sent me pictures of her …

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via Google
Sarah Robinson
Sarah Robinson

We shipped our two little dogs to our new home in South Africa. Lori did a wonderful job handling all the complicated vaccination and paperwork requirements. She worked with us to develop a detailed timeline where all we needed to do was …

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via Google
Tony Burden
Tony Burden

We just moved our Chocolate lab from DC to Uruguay. Pender was an amazing asset during what would have otherwise been a logistical nightmare. Lori in particular was right there every step of the way, and catered Pender's services to just …

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Howie K
Howie K

Pender Air was amazing. Lori was so attentive. They handle everything from the exam to getting your animals through security. They made moving that much less stressful. I would highly recommend them.

via Google
Colleen de Bernardo
Colleen de Bernardo

Pender AIR – thank you for having a really great organization. We have taken our dog to PenderVet since we adopted her, and this year, when we mentioned we were going to be taking her overseas, the vet gave us a PenderAIR flyer. We're …

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