Pender AIR was fantastic from start to finish getting our fur son moved from Washington, DC to South Africa! The process was complicated to say the least, even before factoring in COVID issues and the many restrictions on flat-faced dogs …

My experience with PenderAir was PHENOMENAL! I made enquiries to SEVERAL local and national pet travel services for travel to the UK and most of the cost estimates were vague at best. PenderAir was the only one with a line by line breakdown…

Pender Air was wonderful. We moved to Australia and the pets arrived in great condition. They were treated like part of the family which we truly appreciated. We are so happy to have them back with us. I highly recommend Pender Air.

I needed to use a broker to ship my American Staffordshire Terrier as all commercial airlines available would not allow her to be flown as extra baggage from Europe. Pender Air helped me find a shipper in Europe and then as the receiving …

Christina and the three C’s: Christina Bowen of PenderAir exhibits the three C’s of compassion, communication, and competence. Christina was a joy to work with over the couple of months leading up to our move to Germany from Alexandria, …

Logan and G (the driver) helped me and my pup immensely through an extremely stressful moment when we were told our crate was too small to fly. I massively appreciate Logan taking my call at home and coordinating with the PenderAir team to …

Very competent pet shipping company that helped us move our pets safely quite a long distance overseas. They were able to take care of much of the logistics, taking a good bit of stress off our plates. Definitely would use again.

Truly amazing team of people. I especially loved working with Carmen Wragg. She walked me through everything. This was my first time transporting my dog and the peace of mind and confidence I had in the process because of her was really …

Pender Air put our minds at ease for the complicated and time-sensitive procedures of moving a pet abroad. We especially appreciated Christina’s attention to detail. We could not have done it easily without her as she anticipated (and very …

I couldn't recommend Christina at Pender Air more if you need to transport a pet. She made it really easy to navigate all the paperwork correctly and on time, and regularly checked in in run up to journey to make sure all was on track. …

Got our pup ready for our international flight. Our appointment went smoothly and the paperwork did the job. We will be using them again for our next trip to Europe.

Lesley was absolutely awesome navigating the difficult travel environment! I had issues on my end and received top notch service. I would highly recommend and will be working with Lesley for any future travel needs!!

Excellent service, by Leslie and Carmen.

PenderAir made transporting my dog so easy and worry free for me. They take much care with your pet and have excellent partners which make the process very efficient. I have used them twice and would not hesitate to use them again in the …

For my dog-owning world travelers out there, I want to post a rave about PenderAir, a division of Pender Pet Retreat. They handled #Tinathegreyhound's trip to Vienna so well, from the complex EU animal import forms to the pre-flight exam to…

PenderAir was AMAZING in moving our dogs! Christina was so helpful with my stress and making sure the dogs were taking care of. She made sure she explained everything up front and how things worked. She is a worker who truly cares about her…

Christina made this first-time-flying-with-a-pet overseas as easy as possible, given all the health and country requirements. Couldn't be happier with the assistance she and Pender provided. Thank you!

We used Pender AIR to ship our dog overseas. Lesley and Carmen were wonderful to work with. They coordinated all of the paperwork, communicated vaccinations required, and were upfront with the costs associated with the task of shipping her…

I seriously cannot recommend Pender AIR enough!!! Christina was our pet consultant and made our whole experience wonderful and made us feel at ease for flying our pet to another country. From day one, she was accommodating and helped solve …

Strongly recommend PenderAir

I was first in touch with them in 2020 when we thought we might have to relocate from US – UK. I dealt with Lesley who was very responsive, answered all questions, never made me feel like i was a nuisance for …

Fabulous company and team. Traveling with your pet internationally is stressful, and I had a ton of questions. They were always there for me and available over email and phone, and helped me feel comfortable every step of the journey. They …

I just used them to ship my dogs from D.C. to Manchester, England and they did a fantastic job. Not only were they super responsive to ALL my questions, they provided me with an itemised quote too. Carmen was a joy to work with and Lesley …

Did an excellent job getting my 84 pound Doberman from Washington, DC to Rome. I hated to send him on a cargo flight, but they handled everything very professionally. The dog made it safe and sound! Highly recommend.

My cat made the journey from Washington, DC to London Heathrow. He arrived in good spirits, no distress but nervous and glad to see me. I had already arrived a week before and had set up our new home. Lesley made sure that he had some …

Pender took AMAZING care of my cat, and were incredibly responsive and so patient with all of my concerns about his travel. They were friendly and even sent pictures of my cat where he was. Fingers crossed, we never have to do that journey …

Christina and the team at Penderair could not have been more helpful and efficient! The whole process of moving your animal abroad is stressful but having them to guide you through the process is so worth the money. We had them do the …

Moving overseas, especially to Japan has a ton of rules, documentation and all required to ensure that pets can enter. With the short amount of time I had to do the move, I knew that I needed some support to get the documents in the right …

We relied on Pender to transport our dog and cat to Budapest, Hungary, and the service was excellent. Paul coordinated everything from start to finish, right down to arranging customs clearance and delivery of our pets to our doorstep in …

I am beyond impressed with the level of service that I got from Pender air. They took care of all of the logistics required to ship two cats from the US to Bangkok and kept me updated every step of the way. I would definitely recommend them…

As breeders of purebred hounds, we have had a lot of experience in shipping puppies. Our recent experience sending a 16-week-old pup to Germany with PenderAIR could not have gone more smoothly. All our questions and concerns were answered …

Now that we are both retired, my husband and I decided to spend 9 months in the South of France where it's warm and sunny. This move meant bringing our 11 yr old dog, Lexi, with us. Lexi is deaf, and has a bit of arthritis. We were already …

(Translated by Google) It was a pleasure to receive the high quality attention from this great company, with a team of professionals of excellence

(Original)

fue un placer recibir la atención de alta calidad de esta gran empresa, con un …

Christina at Pender AIR was absolutely brilliant in helping us get our two cats over to the UK from DC in September, especially helping us navigate the various additional hurdles caused by increased demand due to COVID and recent changes to…

Lesley was great to work with getting our (large!) dog over to the UK from Virginia. She was very responsive and I appreciated her informed communication with us. It was a stressful process but Lesley certainly did all she could to help us …

We recently shipped our Border Collie from Paris CDG to Washington IAD using Pender Air to handle the clearance/import required from the US side. – Because we have used Pender previously for export to/from Germany, I contacted them first to…

Very efficiently dealt with relocating our boxer from the USA to Europe, would definitely recommend Pender AIR's services !!

Christina at Pender Air managed all our needs seamlessly. Without Pender Air, and their team of professionals, we would have never been able to maneuver all the challenges to ship our dog internationally this summer. She took care of all …

We worked with Karla to ship our cat and 110-lb mountain dog to Sri Lanka during the middle of the COVID epidemic. It's a big dog, and the regulations are complex (e.g., for Sri Lanka, the dog and cat must have their own PCR COVID tests). …

Simply the best. We shipped our French Bulldog to Germany using Pender, and they assisted with getting our cat cleared to fly in cabin. With all the health concerns of a Frenchie, I cannot recommend them highly enough. Christina was super …

Being an Army Civilian, our family moves a lot, and when we do, our pets go along with us everywhere. And back and forth to Germany many times, never encountered such challenges than this trip.

But, when it came to our dogs, one 14 years …

During a Military move overseas, Christina and the team at Pender worked through insane obstacles, from trying to thread the needle of moving timelines to last minute heat embargos, and still got our boy to us healthy and happy! Amazing …

Christina was awesome and she was able to help us get a last minute health certificate for our cat after the vet we were going to see canceled on us!

Pender Air was fantastic throughout our Pet relocation process. Lesley patiently answers the 101 questions I had, handled details I did not even think of, and went out of her way to accommodate a holiday departure for our pets, including …

Certainly expensive, but we're talking full-service shipping of live animals across the planet. Christina was an absolute rockstar and made certain our beloved dog made it to Europe for our big move this summer despite multiple …

Lesley and Carmen, as well as their staff were extremely helpful, knowledgeable, and professional in helping getting our two dogs transported overseas. Working with them relieved a lot of stress associated with moving pets, and they helped …

Pender air did an excellent job. It is a little pricey, but they did all the leg work and made the process completely hassle free. They also picked them up from my boarder and took them to their facility to ply all day before their flight …

Absolutely wonderful service. They took GREAT care of my dogs. Everything was wonderful and I will definitely use their service again.

We had a wonderful experience with PenderAIR. Christina was fantastic to wirk with and very patient with all my questions.

We have been using this company for three years now to transport our dog to the UK. Lesley and the rest of the staff have been absolutely terrific, always responsive and always putting our dog first and foremost. I cannot imagine us using …

The PendarAIR went way out of their way to make sure our pup made its way to our destination in a timely manner. They're extremely responsive, courteous, and caring. They genuinely care about moving your pet in a safe and careful manner. …

Christina and her team did a great job of organizing the details of moving my dogs to Ireland. Because of covid, there were a lot of moving pieces – air route cancellations, price fluctuations, etc. She kept on top of all this and made the …

Paul was able to help us through the ins and outs of sending a pet to Europe during the pandemic. The entire staff was wonderful and great with our dog Riley. He arrived safely and we are so thankful we worked with Pender AIR. They were …

We used Pender for a health certificate for our dog. Given Covid, the red tape associated with shipping a pet internationally, and unpredictable weather, it was well worth it to pay for a professional to do the job. The price was reasonable…

Pender Air was great in helping us reunite with our pup during COVID-19 pandemic. They were incredibly responsive and flexible with ever-changing airline requirements, cancellations, delays and other surprises. Big Kudos to the team and …

My husband and I were fortunate enough to use Pender AIR to coordinate the travel of our two cats as we moved to Germany. We had originally planned to do everything ourselves, but as our travel plans evolved, we knew we needed professional …

I worked with Pender AIR to have my adult Shiba Inu sent from the Washington, DC area to San Francisco (our new home). I moved about a month prior to my dog while he stayed with my mother in Northern Virginia. Working with Pender even from …

PenderAIR provides top-notch, superior service and support. I had to get my two dogs to Germany in conjunction with my military move (PCS), and Christina Bowen was able to get us setup with boarding, customs documents, and airfare …

We had a good experience moving our very loved fog from Pittsburgh to Edinburgh, Scotland. Christina helped and supported throughout the whole process which can be quite a nerve wracking experience. From the moment we dropped him off until …

I had a phenomenal experience with Pender AIR. Christina was my point of contact and was extraordinarily helpful throughout the whole process. As I was moving to the United Kingdom for three years, I had a lot on my mind, in addition to …

Pender Air is a wonderfully managed pet air services that assisted me in my hour of need. They took my information and made it work for my dog Brody to travel to me in Italy. It was a bit complicated at first but they worked very hard and …

Pender AIR was extremely supportive during my recent international move. I was well informed prior to booking what their services would cost, and what I could expect them to take care of. I elected to take my cat to her own vet and Pender …

The whole process from start to finish was seamless and smooth. My husband was able to pick our dog up without issue by following Pender AIR's clear instructions – she was a very happy girl upon getting settled into her new home!

Again, we …

We had such a great experience with Pender. Christina was amazing! Responsive, caring, and thorough. She genuinely cared about us and our sweet cat, who had to travel from DC to Italy. I have only positive things to say about our experience…

I honestly can't say enough about my experience with PenderAir. They helped guide us through the process of our first international move with our three senior cats – in the middle of a pandemic, no less! I was so worried about their health …

Tucker, our Large Breed Swissie, has a custom crate built for his journey to Germany. The Pender Team was very loving to him, and made the planning easy.

Fantastic company that made ya feel so safe, calm and confident about our pets international move. Moving countries during a pandemic is no joke but Lesley made everything clear and easy for us, and held our hands through the whole thing. …

With us every step of the way with solutions for every trying situation 2020 threw at our international move during a record heat wave at our destination.

Everyone worked so hard to get my moms two senior toy poodles safely to Dublin to be happily reunited with my mom.

These guys are awesome. I was referred by pet shippers in the UK, having thought of IAD as a good place to depart from given the heat embargo in TX. IAD also got embargoed, and they very honestly told me to find somehere further north, and …

Lesley LaRue is a rock star! She answered calls, texts, and emails no matter when I sent them. She helped me navigate every step of the way, helped me when my documents were late, and let me hang out snuggling my pup right up til the minute…

Penderair went out of their way to make our puppy's transport possible under especially challenging circumstances. Thank you so much, Lesley and everyone else, for making this work.

Fair price for an excellent service.

PenderAIR was extremely helpful and went above and beyond to help me move my pets from the East coast to Hawaii during COVID and the summer. I was in a panic trying to get them out to their new home and they managed everything and all I had…

I worked with Lesley to ship my golden from Virginia to Germany. She was wonderful. Answered all my questions and concerns quickly. Went to the Pender Aid site in Chantilly, first class! Thank you Lesley and Pender Air for getting Dexter to…

Amazing experience! During the tough times of global pandemic, PenderAir really came through for me and my pet. They got my cat to me in Canada from US within days of me going back. They really care! I completely recommend to anyone who is …

Lesley and pender air did amazing work to get my lab puppy to Sweden even in the midst of flight interruptions and the Corona virus. I couldn't be happier with their level of service and will use them again.

Christina and Pender AIR made the stressful situation of shipping an English Bulldog across the Atlantic in the middle of a global pandemic as easy as possible. Christina and her team worked tirelessly to address my needs and concerns and …

I can't say enough good things about PenderAir. Moving my dog from Washington DC to Northern Ireland during the Covid situation was very tricky as so many airlines were cutting down their transport of animals. Lesley at PenderAir worked …

PenderAIR recently helped us relocate our dog and cat from Ghana to the US by picking them up from the airport and delivering them to their final destination. This relocation during a pandemic was extremely stressful. PenderAIR staff were …

I worked with Lori Ankers, who was extremely knowledgeable about navigating one of the most difficult import processes for my two XL dogs from DC to Melbourne, Australia. I cannot praise her and the company any higher and would absolutely …

Everything about Pender has been amazing. Lori is fantastic and so professional. She was very comforting to me during the stressful time of flying my pug halfway around the world twice! Thank you!

From start to finish Pender Air was very responsive, professional and helpful with transporting our dog overseas. Paul in particular was always helpful and it was very much appreciated.

I can't thank the Pender AIR staff enough for helping take care of getting my dog to the UK. I personally dealt with Lesley for the majority of the time and she was outstanding and ever so patient with my endless questions. The rest of the …

Lesley and the whole team at Pender took such good care of our greyhound JoJo! We were so worried about moving him to Valencia, Spain from the US, but Lesley put us completely at ease. Our baby arrived safe and sound and we couldn’t be …

They shipped our dog to a pretty hard to get to country. He arrived with no issues communication was great. And they have one of the best boarding facilities I've seen.

Lesley was wonderful to work with! We were guided and kept up to date every step of the way. Thank You!

Pender Air did a wonderful job relocating our dog from Washington DC to Chiang Mai, Thailand. Lori Ankers, who handled the relocation, kept me informed and reassured every step of the way and even sent photos. I wholeheartedly recommend and…

Penderair Air made the relocation of my cat as stress free as possible. Paul tolerated all of my questions and made sure the day of flight was as easy as possible. I highly recommend PenderAir

This was my first time using a broker to ship my dog overseas, and I was very impressed with the professionalism and over and beyond customer service. My dog had to board with the company for a few days before being flown to Germany and she…

Let me start off by saying that I could not be happier with PenderAIR, specifically Lesley LaRue. It was clear to me from the start that Lesley and her team have a true love of animals and therefor have a true desire to see your beloved pet…

Let me start off by saying that I could not be happier with PenderAIR, specifically Lesley LaRue. It was clear to me from the start that Lesley and her team have a true love of animals and therefor have a true desire to see your beloved pet…

Excellent service. They were very helpful with my cats that I had shipped from Europe. They handled customs, last-minute boarding and arranged transport to my home. My cats were in great condition and well taken care of.

I could not be happier with their services. I needed to move my Shiba Inu from DC to Peru – I tried by all means to figure things out myself and it was a logistical nightmare. Lesley was so knowledgeable and patient answering all my …

I’ve used their service three times to ship my dogs internationally. They’ve always been very responsive and patient with my many and last minute changes. I will definitely use their service in the future.

Incredible!! Lesley and her team were absolutely wonderful and made a very stressful situation so much easier. I had originally contacted Lesley 2 years ago about our move to the UK and at the time had a large breed tripawd. She was …

Exceptional. Could not have made things any easier on us. We really did nothing at all. I am shocked at how seamless Pender made things. Now of course things can and will happen when shipping a pet. For instance when we arrived at the …

My husband and I just traveled to Italy from DC on military orders, we were initially going to go through PetProsServices, however trying to get anything done with him was an absolute nightmare. We got fed up and searched for a different …

With my family’s 30+ years of experience in international relocations with the diplomatic, service, shipping our mid-size dog to an island nation in the Caribbean this time was extremely challenging. The temperature restrictions by airlines…

Highly recommend! I never realized how much goes in to flying your pet around the world (health certificates, records, vaccines, microchip, request forms, each country has different requirements!), it can be mind boggling when trying to do …

Excellent service. From start to finish, they were helpful, attentive, and worked to make the process smooth.