Everything went so smoothly with Lesley and the team at Pender AIR. Highly recommend!

I strongly recommend pender air to handle your pets relocation.

They take excellent care of your dogs from day one until the dogs are shipped to the destination.

Special thanks to Karla , a professional, courteous, super caring person and …

Excellent experience – seamless communication in transporting our dog from Europe to the USA. Kind and considerate handling of all parties involved!

Great company to work with, helped ensure a smooth move for our pet. Was nice to not have to worry about such a big part of the move, would definitely recommend!

Christina was amazing. Not only did she get our dog safely to the UK but she took it upon herself to learn the system for reptiles when no other company would handle our gecko. We’re so grateful for the attention to detail and smooth …

We (my husband and I) highly recommend Pender Air for your fur babies. Lesley and Carmen provided superb service, love and care throughout the process. If there is 10 stars we would give them that rate. Our babies arrived safely and happily…

Lesley and Carmen helped transport my dog from Dulles to Manchester (via Heathrow). Initially I investigated DIY options but ultimately decided to put Pender Air in charge. I’m so glad I did. Their impressive knowledge of the process and …

Can I give more than 5 stars?! I cannot begin to thank Lesley & Carmen for for all of their help with shipping our dog overseas earlier this month. We adopted our dog about a year ago and have had a some behavioral issues which made us …

I can not speak highly enough about the service we received with PenderAir. This was our first overseas move and I just wasn't sure I wanted to deal with the stress of coordinating the pet portion on my own. It was expensive to be sure, …

I can not recommend Pender Air enough. I flew my dogs from Germany to the USA and I needed assistance with customs clearance once they landed in the USA. I researched different pet relocating companies after having a not so great experience…

Just to say a huge thank you, we are extremely happy to finally have the dogs back.

You and your team have done an outstanding work, acommodating all the last minute changes,

With always very efficient communication and genuine care for the…

Shipped a 4 month old Shiba puppy from Paris with PenderAir handling the import processing and customs. We are newbies to export/import of live animals, and this is our little girl, so we were very nervous about the entire process. Logan …

I "fell into" Pender Air since they were the chosen Customs Broker for our dog flying from Spain to the US. They kept me informed every step of the way and came up with a fantastic alternate solution when the airline made an error. I will …

Excellent, stress-free, international pet shipping service that I would use again in a heartbeat.

Pender Air provided outstanding service transporting our two dogs from the US to Europe. Christina was exceptional in finding transportation solutions during an earlier than expected cargo heat embargo at IAD to ensure our dogs arrived safe…

I highly recommend Pender Air for your pet transportation needs. I am a logistician by trade and I can attest that Pender Air's logistics coordination for shipping our dog to Belgium was excellent! They are the experts in my opinion and I…

In a nutshell, we were in excellent, caring hands. You won't regret working with Pender AIR. From day one, not only did Christina and her team in the US through the UK take care of our dog, but they were very communicative, patient and …

Pender air, and especially Paul, were amazing in getting our pets from DC to Kathmandu. Highly recommend and would definitely use Pender again.

Lesley and Carmen provided me with one of the most noteworthy, positive customer service experiences in recent memory. They made many accommodations and were exceptional with communication.

I can’t recommend this company highly enough!!

Cannot recommend PenderAir highly enough. From my first contacting them with an enquiry, to them following up with me once my dog safely arrived in the UK they were professional, informative, friendly, patient and efficient. Pet travel is…

My 10 year old kitty and 17# yorkie-poo arrived unscathed after a transatlantic flight into the UK. The incredibly complicated plough through British and US regulations was calmly and efficiently navigated by Christina who has the patience …

Christina, Karla, and team were absolutely fantastic. From early coordination and problem resolution in the early stages, adjusting flights just a few days out, to handoff with the local handlers and driver, the Pender Air team is a …

We used PenderAir for our first international move to Colombia from DC for our 2 large dogs (90 and 75 pounds). PenderAir and their regional specialists were fantastic. They seamlessly coordinated with other companies—one to provide ground …

They took care of our dog and made sure he made it all the way to Indonesia!

My husband and I needed to ship our two dogs to Germany via cargo as they were too big to go as unaccompanied baggage. I can't recommend Pender Air enough! From the initial conversation Lesley and Carmen answered all of our questions and …

We moved from Washington, DC USA to Stuttgart, Germany as part of a corporate relocation in the spring of 2022. PenderAir, and specifically Lesley LaRue, did a great job. They had a proactive approach and focused on solutions whenever …

Christina is not only very thorough and responsive, but she clearly cares about her clients and their pets. She always responded to my emails the same day and followed up on every detail. She even followed up after our trip to ask how our…

Fabulous experience from start to finish. Maddie was incredibly responsive and helpful and made transporting our dog abroad a breeze...in fact, the easiest, least stressful part of the move. Worth every penny!

I've been fostering my friends' cat, who is currently in England because they are in the Airforce and didn't have enough time to perform the paperwork to send their cat over. Once it was finally time to reunite the cat with my friends in …

Pender AIR was fantastic from start to finish getting our fur son moved from Washington, DC to South Africa! The process was complicated to say the least, even before factoring in COVID issues and the many restrictions on flat-faced dogs …

My experience with PenderAir was PHENOMENAL! I made enquiries to SEVERAL local and national pet travel services for travel to the UK and most of the cost estimates were vague at best. PenderAir was the only one with a line by line breakdown…

Pender Air was wonderful. We moved to Australia and the pets arrived in great condition. They were treated like part of the family which we truly appreciated. We are so happy to have them back with us. I highly recommend Pender Air.

I needed to use a broker to ship my American Staffordshire Terrier as all commercial airlines available would not allow her to be flown as extra baggage from Europe. Pender Air helped me find a shipper in Europe and then as the receiving …

Christina and the three C’s: Christina Bowen of PenderAir exhibits the three C’s of compassion, communication, and competence. Christina was a joy to work with over the couple of months leading up to our move to Germany from Alexandria, …

Logan and G (the driver) helped me and my pup immensely through an extremely stressful moment when we were told our crate was too small to fly. I massively appreciate Logan taking my call at home and coordinating with the PenderAir team to …

Very competent pet shipping company that helped us move our pets safely quite a long distance overseas. They were able to take care of much of the logistics, taking a good bit of stress off our plates. Definitely would use again.

Truly amazing team of people. I especially loved working with Carmen Wragg. She walked me through everything. This was my first time transporting my dog and the peace of mind and confidence I had in the process because of her was really …

We’ve used PenderAir twice in 2022 to ship our dog to London. PenderAir’s country-specific experiences with rules, forms, and various potential issues is extremely valuable.

Christina is so diligent with communicating the steps and …

I couldn't recommend Christina at Pender Air more if you need to transport a pet. She made it really easy to navigate all the paperwork correctly and on time, and regularly checked in in run up to journey to make sure all was on track. …

Got our pup ready for our international flight. Our appointment went smoothly and the paperwork did the job. We will be using them again for our next trip to Europe.

Lesley was absolutely awesome navigating the difficult travel environment! I had issues on my end and received top notch service. I would highly recommend and will be working with Lesley for any future travel needs!!

Excellent service, by Leslie and Carmen.

PenderAir made transporting my dog so easy and worry free for me. They take much care with your pet and have excellent partners which make the process very efficient. I have used them twice and would not hesitate to use them again in the …

For my dog-owning world travelers out there, I want to post a rave about PenderAir, a division of Pender Pet Retreat. They handled #Tinathegreyhound's trip to Vienna so well, from the complex EU animal import forms to the pre-flight exam to…

PenderAir was AMAZING in moving our dogs! Christina was so helpful with my stress and making sure the dogs were taking care of. She made sure she explained everything up front and how things worked. She is a worker who truly cares about her…

Christina made this first-time-flying-with-a-pet overseas as easy as possible, given all the health and country requirements. Couldn't be happier with the assistance she and Pender provided. Thank you!

We used Pender AIR to ship our dog overseas. Lesley and Carmen were wonderful to work with. They coordinated all of the paperwork, communicated vaccinations required, and were upfront with the costs associated with the task of shipping her…

I seriously cannot recommend Pender AIR enough!!! Christina was our pet consultant and made our whole experience wonderful and made us feel at ease for flying our pet to another country. From day one, she was accommodating and helped solve …

Strongly recommend PenderAir

I was first in touch with them in 2020 when we thought we might have to relocate from US – UK. I dealt with Lesley who was very responsive, answered all questions, never made me feel like i was a nuisance for …

Fabulous company and team. Traveling with your pet internationally is stressful, and I had a ton of questions. They were always there for me and available over email and phone, and helped me feel comfortable every step of the journey. They …

My cat made the journey from Washington, DC to London Heathrow. He arrived in good spirits, no distress but nervous and glad to see me. I had already arrived a week before and had set up our new home. Lesley made sure that he had some …

Did an excellent job getting my 84 pound Doberman from Washington, DC to Rome. I hated to send him on a cargo flight, but they handled everything very professionally. The dog made it safe and sound! Highly recommend.

I just used them to ship my dogs from D.C. to Manchester, England and they did a fantastic job. Not only were they super responsive to ALL my questions, they provided me with an itemised quote too. Carmen was a joy to work with and Lesley …

Pender took AMAZING care of my cat, and were incredibly responsive and so patient with all of my concerns about his travel. They were friendly and even sent pictures of my cat where he was. Fingers crossed, we never have to do that journey …

Christina and the team at Penderair could not have been more helpful and efficient! The whole process of moving your animal abroad is stressful but having them to guide you through the process is so worth the money. We had them do the …

Moving overseas, especially to Japan has a ton of rules, documentation and all required to ensure that pets can enter. With the short amount of time I had to do the move, I knew that I needed some support to get the documents in the right …

We relied on Pender to transport our dog and cat to Budapest, Hungary, and the service was excellent. Paul coordinated everything from start to finish, right down to arranging customs clearance and delivery of our pets to our doorstep in …

I am beyond impressed with the level of service that I got from Pender air. They took care of all of the logistics required to ship two cats from the US to Bangkok and kept me updated every step of the way. I would definitely recommend them…

As breeders of purebred hounds, we have had a lot of experience in shipping puppies. Our recent experience sending a 16-week-old pup to Germany with PenderAIR could not have gone more smoothly. All our questions and concerns were answered…

Now that we are both retired, my husband and I decided to spend 9 months in the South of France where it's warm and sunny. This move meant bringing our 11 yr old dog, Lexi, with us. Lexi is deaf, and has a bit of arthritis. We were …

(Translated by Google) It was a pleasure to receive the high quality attention from this great company, with a team of professionals of excellence

(Original)

fue un placer recibir la atención de alta calidad de esta gran empresa, con un …

Lesley was great to work with getting our (large!) dog over to the UK from Virginia. She was very responsive and I appreciated her informed communication with us. It was a stressful process but Lesley certainly did all she could to help us …

Very efficiently dealt with relocating our boxer from the USA to Europe, would definitely recommend Pender AIR's services !!

We recently shipped our Border Collie from Paris CDG to Washington IAD using Pender Air to handle the clearance/import required from the US side. – Because we have used Pender previously for export to/from Germany, I contacted them first …

Christina at Pender AIR was absolutely brilliant in helping us get our two cats over to the UK from DC in September, especially helping us navigate the various additional hurdles caused by increased demand due to COVID and recent changes to…

Christina at Pender Air managed all our needs seamlessly. Without Pender Air, and their team of professionals, we would have never been able to maneuver all the challenges to ship our dog internationally this summer. She took care of all …

We worked with Karla to ship our cat and 110-lb mountain dog to Sri Lanka during the middle of the COVID epidemic. It's a big dog, and the regulations are complex (e.g., for Sri Lanka, the dog and cat must have their own PCR COVID tests). …

Simply the best. We shipped our French Bulldog to Germany using Pender, and they assisted with getting our cat cleared to fly in cabin. With all the health concerns of a Frenchie, I cannot recommend them highly enough. Christina was super …

Being an Army Civilian, our family moves a lot, and when we do, our pets go along with us everywhere. And back and forth to Germany many times, never encountered such challenges than this trip.

But, when it came to our dogs, one 14 years …

During a Military move overseas, Christina and the team at Pender worked through insane obstacles, from trying to thread the needle of moving timelines to last minute heat embargos, and still got our boy to us healthy and happy! Amazing …

Christina was awesome and she was able to help us get a last minute health certificate for our cat after the vet we were going to see canceled on us!

Pender Air was fantastic throughout our Pet relocation process. Lesley patiently answers the 101 questions I had, handled details I did not even think of, and went out of her way to accommodate a holiday departure for our pets, including …

Certainly expensive, but we're talking full-service shipping of live animals across the planet. Christina was an absolute rockstar and made certain our beloved dog made it to Europe for our big move this summer despite multiple …

Lesley and Carmen, as well as their staff were extremely helpful, knowledgeable, and professional in helping getting our two dogs transported overseas. Working with them relieved a lot of stress associated with moving pets, and they helped …

Pender air did an excellent job. It is a little pricey, but they did all the leg work and made the process completely hassle free. They also picked them up from my boarder and took them to their facility to ply all day before their flight …

Absolutely wonderful service. They took GREAT care of my dogs. Everything was wonderful and I will definitely use their service again.

We had a wonderful experience with PenderAIR. Christina was fantastic to wirk with and very patient with all my questions.

We have been using this company for three years now to transport our dog to the UK. Lesley and the rest of the staff have been absolutely terrific, always responsive and always putting our dog first and foremost. I cannot imagine us using …

The PendarAIR went way out of their way to make sure our pup made its way to our destination in a timely manner. They're extremely responsive, courteous, and caring. They genuinely care about moving your pet in a safe and careful manner…

Christina and her team did a great job of organizing the details of moving my dogs to Ireland. Because of covid, there were a lot of moving pieces – air route cancellations, price fluctuations, etc. She kept on top of all this and made the …

Paul was able to help us through the ins and outs of sending a pet to Europe during the pandemic. The entire staff was wonderful and great with our dog Riley. He arrived safely and we are so thankful we worked with Pender AIR. They were …

We used Pender for a health certificate for our dog. Given Covid, the red tape associated with shipping a pet internationally, and unpredictable weather, it was well worth it to pay for a professional to do the job. The price was …

Pender Air was great in helping us reunite with our pup during COVID-19 pandemic. They were incredibly responsive and flexible with ever-changing airline requirements, cancellations, delays and other surprises. Big Kudos to the team and …

My husband and I were fortunate enough to use Pender AIR to coordinate the travel of our two cats as we moved to Germany. We had originally planned to do everything ourselves, but as our travel plans evolved, we knew we needed professional …

I worked with Pender AIR to have my adult Shiba Inu sent from the Washington, DC area to San Francisco (our new home). I moved about a month prior to my dog while he stayed with my mother in Northern Virginia. Working with Pender even from …

PenderAIR provides top-notch, superior service and support. I had to get my two dogs to Germany in conjunction with my military move (PCS), and Christina Bowen was able to get us setup with boarding, customs documents, and airfare …

We had a good experience moving our very loved fog from Pittsburgh to Edinburgh, Scotland. Christina helped and supported throughout the whole process which can be quite a nerve wracking experience. From the moment we dropped him off until…

Pender Air is a wonderfully managed pet air services that assisted me in my hour of need. They took my information and made it work for my dog Brody to travel to me in Italy. It was a bit complicated at first but they worked very hard and …

I had a phenomenal experience with Pender AIR. Christina was my point of contact and was extraordinarily helpful throughout the whole process. As I was moving to the United Kingdom for three years, I had a lot on my mind, in addition to …

Pender AIR was extremely supportive during my recent international move. I was well informed prior to booking what their services would cost, and what I could expect them to take care of. I elected to take my cat to her own vet and Pender…

The whole process from start to finish was seamless and smooth. My husband was able to pick our dog up without issue by following Pender AIR's clear instructions – she was a very happy girl upon getting settled into her new home!

Again, …

We had such a great experience with Pender. Christina was amazing! Responsive, caring, and thorough. She genuinely cared about us and our sweet cat, who had to travel from DC to Italy. I have only positive things to say about our experience…

I honestly can't say enough about my experience with PenderAir. They helped guide us through the process of our first international move with our three senior cats – in the middle of a pandemic, no less! I was so worried about their health …

Tucker, our Large Breed Swissie, has a custom crate built for his journey to Germany. The Pender Team was very loving to him, and made the planning easy.

Fantastic company that made ya feel so safe, calm and confident about our pets international move. Moving countries during a pandemic is no joke but Lesley made everything clear and easy for us, and held our hands through the whole thing. …

With us every step of the way with solutions for every trying situation 2020 threw at our international move during a record heat wave at our destination.

Everyone worked so hard to get my moms two senior toy poodles safely to Dublin to be happily reunited with my mom.

These guys are awesome. I was referred by pet shippers in the UK, having thought of IAD as a good place to depart from given the heat embargo in TX. IAD also got embargoed, and they very honestly told me to find somehere further north, and …

Lesley LaRue is a rock star! She answered calls, texts, and emails no matter when I sent them. She helped me navigate every step of the way, helped me when my documents were late, and let me hang out snuggling my pup right up til the …

Penderair went out of their way to make our puppy's transport possible under especially challenging circumstances. Thank you so much, Lesley and everyone else, for making this work.