Covid-19 Travel Update

Options for pet air travel are extremely limited at this time and it is unclear when travel will begin to normalize. Our PenderAIR team is closely following the changing regulations and requirements to ensure we continue to provide the highest level of service for our clients and their pets.

Please let us know as soon as possible if you are planning on traveling with your pet, as some destinations may require additional time to prepare requirements and/or may be impossible at this time.

Due to current airline and country restrictions as well as increased demand for air travel, we are unable to respond to inquiries for travel dates prior to early October 2020. If your travel is scheduled for October, we would love to work on an estimate for you but will be unable to do so until late September. If you are able to delay your travel, our sister company, Pender Pet Retreat at Dulles Gateway, is a state-of-the-art boarding facility that can accommodate your pet while they wait to journey to their new home with you. We are offering a discount for extended stays due to delayed travel.

We appreciate your patience and understanding during this time.



Choosing the right carrier for shipping your pet is incredibly important for their safety during travel. Very specific guidelines have been set up by IATA (International Air Transport Association) for the size and type of crate that needs to be used for each pet. These rules help ensure that not only is your pet as comfortable as possible during the flight, but also that they are as safe as possible. There are different regulations for different species, and even for different breeds within each species. Not only does each country have different regulations for different species and breeds but each airline also has their own set of requirements and regulations. At PenderAIR we will help you measure your pet to decide which crate is best for your pet. We will gladly accommodate all crate sizes, including extensions and custom crates.

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