A belated 5-star review and special shout-out to Lesley at Pender AIR, who was fantastic! We waited WAY too long to start the process for taking our dog to Europe with us, and we were already freaking out a little bit when we contacted them…

We can’t more highly recommend Pender Air and Christina! We moved to Rome with our 12 year old 80lb Golden Retriever in late October. We started working with Pender in mid-August (book early!) and from start to finish and reunion with our …

We had a wonderful experience moving our cat from DC to Australia, guided by Karla. She was prompt in answering all of our questions and was patient, reassuring: and kind during this process which can cause a lot of anxiety to pet owners.

…

Great place they take care of your pets like it was there own very caring people

Pender Air has been more than amazing in our two moves overseas. We moved to the UK in 2019 and Leslie at Pender Air handled all our paperwork for our two dogs and one cat. While many people did not have their paperwork in order at …

Pender Air and especially Lesley LaRue were easy to work with and provided an incredible service. I was, as I'm sure most of us pet parents are, extremely nervous about my pup flying across the pond since this was our first time with this …

Pender Air was absolutely outstanding. While I hope to never have to do another transatlantic move, but if I do, it will be with Pender Air. The service they provided was worth every penny and more. From the very beginning, they coached …

Lesley LaRue from Pender went above and beyond to ensure that our dog was very well taken care of throughout her journey. It was such a relief to have the entire export/import process expertly handled and all the regulations and …

Karla is THE BEST!!! We recently shipped our dog to sub Saharan Africa with pender. They helped us through every step of the process (there are many) and we’re always kind responsive and supportive. I’m was so impressed with every person I …

Excellent service. I needed a health an international health certificate to travel with my dog and the whole process took less than 3 days for the exam, USDA endorsement and certificate delivery. This was all done within a week of …

Great experience! Communication on point! I worked with Lesley she's the best. Highly recommend their services 👌

10/10 wonderful experience with Pender Air, specifically Craig! If you go with Craig, you WILL NOT be disappointed. Craig gave me the price of mind that I didn’t have anywhere else during my move. Thanks Craig!

Karla and the Pender team were fantastic. They made things easy and stress-free through great communication, organization, and they truly showed special care for our dog. They love pets. We will use them every time.

We had a wonderful experience with PenderAir moving our cat overseas. Our coordinator Lesley helped guide me though filling out myriad forms required by the country to which we moved, and once move-day arrived, kept us updated on our cat’s …

Pender Air provided great, professional service. They walked me through all the steps of the process, and remained in communication during my pet's flight, providing status and wellness updates. My pet definitely slept most of the trip and …

They are great! Great communication and process.

Christina Bowen has helped with getting all the documents i need to travel with my dog to Europe. She was so responsive, and helpful! Walking me through every step! Even now while i am currently in Europe and CDC has just issued new …

The team was very responsive and ensured my dog arrived safe and sound during an international relocation. Ask all your questions but trust their expertise.

Recently used Pender AIR again, but this time to take my dog back home from overseas in May 2024. As always, excellent staff, outstanding service and professionalism, and always kept us updated on every step of the process. Highly recommend…

Craig Davey made moving halfway across the world less stressful by helping my family navigate the entire overseas pet travel process.

I highly recommend Pender Air. I've moved my cat internationally a few times now, and have always had positive experiences with Pender. All staff members are consistently professional, and quick to respond to my questions or concerns about …

Karla was very helpful and accommodating! She helped us obtain health certificates for both our pups to travel overseas and made sure we got all the forms right on time!

Very helpful and friendly staff. Specially Leslie LaRue and Karla Carmichael, they helped me and my cat Mora with the medical examination and documentation needed to get back to Peru. Very supportive and understanding. Plus the facilities …

It was an excellent experience with Ms. Christina Bowen at PenderAir. From initial inquiry until our dogs reached their destination overseas, Christina was very thourough and knowledgeable with the process. She swiftly responds to our …

Utterly exceptional in every respect. Handled an incredibly difficult dog with care and kindness at every stage of the process. Lesley LaRue is incredible. Invaluable service and worth every penny.

What can I say? Definitely money well spent, I can’t think of how I could have managed this complicated process without Christina. Despite all the horror stories one hears, I now have two dogs happily resident in the UK. Would 100% …

Pender Air was extremely helpful in the international travel process for my dog. They knew exactly what she needed, worked with my local vet, and answered my questions quickly. They turned a stressful situation into a successful one, and …

Craig went above and beyond to make sure we got all the medical documents on time. Huge thanks and very much recommend Pender Air!

Christina at Pender Air was phenomenal while arranging a relocation of our dog from the USA to Switzerland. She knows the details of each documentation needed including the differences in requirements between airports in the same country. …

Pender Air has proven to be the ONLY option you should consider should you need to transfer your beloved pets anywhere in the world.

My experience started when I thought I could take it upon myself to fly me and my pet halfway across the …

My pets and I had a wonderful experience with Christina and Pender AIR. They walked me through every step of the way and responded quickly when I had questions. It is not cheap, but it is worth it. My cats were frightened when I picked them…

These are the professionals! Don't fool around trying to ship your animal yourself. Money well spent!

This is our second time working with Pender AIR (specifically Christina) flying our dog Albie, this time returning from overseas. As we experienced the first time (3 years ago), everything was just fantastic, amazing customer service, …

Definitely recommend. Given the cost of the services I was tempted to try and do this on my own but the stress, anxiety, ignorance, and steep learning curve related to paperwork, importing procedures, and other logistics discouraged me. …

Moving from one country to another is stressful, doing it with three cats is BEYOND stressful. We were so worried about the affect that flying separately from us would have on them – will they feel safe, will they be traumatized, will they …

From start to finish, this was a really positive, anxiety-free experience. Transporting two dogs across the Atlantic involved so much more than we anticipated – from microchips to USDA clearance, crates, deworming and a whole bunch more …

From the initial inquiry to the time my fur baby was put on the plane, Pender air (Karla) have been extremely professional and understanding answering all the questions that I had regarding the process. I can highly recommend their services…

Pender Air took very good care of my senior dog. They helped me every step of the way and kept me informed of deadlines and next steps. There were no surprises and my dog arrived safe and sound in the UK.

Hired Pender AIR to help get my dog from the US to Tanzania. Karla was my point of contact throughout and she was AMAZING. So responsive, organized, and clearly knows her stuff. We communicated through a ton of emails – as I was coming …

Lesley and G were extremely professional and re-assuring of the process to relocate our girl to the UK. All our questions were always answered quickly and with detail. We recommend Pender Air to anyone relocating and we would use them again…

So rarely post reviews, but I had such an excellent experience with PenderAir. They took care of everything for me and truly went above and beyond making sure that my pet would make it safely and appropriately comfortable in country.

We relocated from USA to the UK with two dogs. Pender Air were fantastic. They dealt with every tiny detail and the communication was second to none. The relocation was flawless. Thank you so much Pender Air – I fully recommend your …

Absolutely WONDERFUL! Paul Schmidlen saved me and my pet travel and helped me SO much. Efficient, responsive, knowledgeable, great to deal with and responds and works at all hours. If you need him he is there! GREAT experience. Saki and I …

Pender Air was outstanding in the service they provided, as well as in calming our fears about transporting our 11 year old pup Nala from Washington DC to Florence, Italy. Lesley's communication was frequent and she was flexible with our …

We reached out to Pender Air in order to transport our dog Maya to Singapore. My husband and I had never been through the process of sending a pet abroad so we were very anxious, but Pender Air helped to alleviate those worries and give us …

PenderAir & Ms. Christian Bowen are PAWsome! From first contact to Snoopy landing in Germany and getting to our amazing friends, Christina stayed with us the entire way. Choosing PenderAir and Import Shipper Gradlyn were the best choice I…

PenderAir made moving our cats to the UK easy. They kept us informed at every stage and worked with us as plans changed.

Lesley, Carmen, & team at Pender located in Chantilly were amazing. They answered every inquiry that I had, and clear all my doubts. Definitely recommend this company if you need to move to another country with your pup❤️🐶

I may be $$$ but they know what they are doing and travel docs were perfect.

Wanted to share a positive experience with PenderAir Pet shipping based out of Chantilly/Dulles, VA. I knew due to my dogs size (requiring the 700 series) and flying during summer, I would need the help of a pet shipper. I researched a few…

My wife and I recently relocated to Portugal with our two greyhounds. Thanks to the team at Pender AIR, we were able to get all of the required paperwork for the USDA Health Certificates completed quickly and easily. Entry into Portugal …

Truly fantastic customer service! Lesley helped us ship our golden retriever from U.S. to Bosnia and Herzegovina without any complications, or issues.

She kept us updated throughout the entire process and made this nightmarish process …

Pender Air was absolutely wonderful in helping us move our pup internationally. They deftly navigated several challenges that popped up such as change of flight times, delayed health certificates, etc. They kept us up to date of what was …

I had the pleasure of working with Karla, and I am so glad I did. I was sending five cats and two dogs to Thailand. Everything that could’ve gone wrong pretty much did on my end. It seem to be one thing after another. I would call Karla in …

Pender Air was by far the easiest part of our move. The communication was excellent and I never felt out of touch. They took great care of my cat and I would not hesitate to use Pender Air again!

Pender AIR was amazing from start to finish of our move to the UK, and even after so many date changes; Lesley and her team were phenomenal!!

Can’t recommend them enough!

Working with PenderAir was such a delightful experience! They handled moving our anxious pup from DC to London and everything was done so professionally. Right from our first interaction, Lesley was extremely professional and competent. …

I recently used Pender Air to ship our cat to the UK when we moved there (cats are not allowed to arrive in cabin). When our local vet completely messed up the USDA health certificate multiple times and jeopardized our cat's travel (…

Christina with PenderAir was fantastic to deal with right from the start. We shipped our pets to Iceland, and it is an intense process. Christina was available with all the needed information, plus assurances and moral support, the entire…

Our first time using a company to ship our dog and it was an excellent experience. Carmen and Lesley were great deal with, knowledgeable, and willing to work with us to meet our and our dog’s needs. Would definitely use them again!

Lesley did an amazing job getting our older dog to Greece. She walked us through every step, maintained great communication throughout, and made sure there were no hiccups along the way. This is our dog's seventh international move and it …

Competent and compassionate. They know what they’re doing when it comes to shipping pets overseas. Their facility and campus are nice too

Christina Bowen was absolutely wonderful during the entire process. We contacted Pender Air in March 2023 with a departure date of June 2023. Christina immediately contacted us and provided us a very thorough and easy to understand …

We recently needed to ship our pup internationally for the first time. Karla at PenderAir did a fantastic job explaining every detail of the process and ensured we met import standards for his arrival. During his travel, Karla and the …

Excellent service

Lesley & team at Pender were fabulous. They helped us ship our dog from DC to Switzerland with less than a month's notice. Their staff was friendly and kind to our dog, and the local company they engaged to clear him at the airport and …

Very helpful, professional, caring service. Took the stress out of getting Pete to the UK. Thankyou!

Pender Air was so helpful and supportive during the stressful time of moving internationally. Lesley was very responsive to all my questions and concerns. They treated my dog and I with compassion and understanding and ensured that my dog…

Christina from PenderAir was absolutely excellent throughout the whole process. Communication was brilliant and her knowledge of the process and being able to put our minds at rest for the little things was perfect.

Pender Air made the stress of transferring our pets to the U.K an absolute breeze. Lesley and Carmen were a pleasure to deal with. Their communication and professionalism were spot on. I cant thank the 2 of them enough!

Great company!!! Help move our 4 cats from the DC area to London. Lesley was greatly, very helpful through the entire process.

Once again Pender Air did a phenomenal job getting our Labrador to our next assignment. They were able to find the one and only airline capable of getting her to us.

I must admit, I had been deferring contacting organizations or companies that assist with international pet travel documentation due to my anxiety over potential complications and costs. However, upon discussing my concerns with our trusted…

Outstanding service – expensive but worth every penny once you start trying to navigate all the international requirements. Christina and her team go out of their way to treat you and your pets like family. Highly recommend!

From the initial call to set up shipping until we received our pets in Germany, Pender AIR (Christina Bowen) was AMAZING. Not once did we have to worry about how to get our pets from the US to our overseas destination because Ms. Bowen was …

Could not have worked with a better company for our pet transfer! From start to finish, Karla was kind, passionate about her work, and on top of every part of ensuring our pets were cared for. We moved to one of the more restrictive …

Penderair – and specifically Christina Bowen – made an inevitably stressful situation (moving a household, 2 little ones and then 2 dogs to the UK) a little less stressful – by completely handling the dog travel portion. I was obviously …

Very helpful and willing to go the extra mile!

Christina and the whole team at Pender Air were fantastic to work with. We had never flown our anxious dog before, and Christina not only made sure we had all of the correct documentation necessary, but made herself available to field …

There is no words to express how grateful I am for them. They were very on top of things and knew what they were doing/talking about. They helped me all the way towards the end. When they told me they would deliver they really didn’t …

(Translated by Google) Excellent service and a high human sense of love for animals. God bless you for such a beautiful service.

(Original)

Excelente servicio y un alto sentido humano de amor para los animalitos. Dios les bendiga por tan …

I was sooo nervous to have my dog fly internationally alone and in a crate since he is not a crated dog. Karla with PendingAir made the entire process stress free and kept us well informed throughout the process. Karla put me in touch with …

Koko is a happy girl in her new garden !! Thanks to Karla and the PenderAir team for helping us get her to Sri Lanka from Washington DC. The service was exceptional and despite having a last minute family emergency, Karla was able to help …

Christina and the staff were super helpful during the complete process . They kept us updated on the next steps / current status . Will recommend Pender Air for international pet transport

We were nervous about flying a dog for the first time but our year old Golden came made it across the pond with no issues and was his normal happy self when we collected him from HARC. PenderAIR and their UK partner Airpets do a fantastic …

We used Pender to transport our dog from the Washington DC area to Reykjavik, Iceland. Our experience from the first email was phenomenal. Christina helped us with every step along the way, going above and beyond to make sure we understood …

Our airline changed their policy on pets with no notice, so we had to scramble to find a pet transport company to get our cat to us in Sri Lanka. Pender Air worked with Pet Express to handle all the documents and logistics and advise me on …

Christina is absolutely incredible! If you’re moving to the UK with a cat, look no further. They will give you a fair and transparent price and Christina was so patient and kind throughout the process. I decided to not ship my pet and …

The staff at Pender AIR are amazing! They went over and above to help us move our Beagle/Jack Russell mix from NY to Scotland. They took care of all the paperwork scheduling and other details, worked with our vet to make sure everything …

Amazing and honest. Made everything as easy as possible.

Amazing Team!! Made the whole process of travelling with my dog less stressful. Feeling confident and excited for our journey and it is thanks to Pender Air!

I didn't use this facility, well organized though but the 1000 charge for a suitable kennel?

So grateful for Pender Air's assistance in helping get my dogs overseas. I really don't think I could have done it on my own. They made the prices very easy and also affordable.

Penser Air and Mr Logan Jackson were the best to arrange picking up our three cats and two-year old Golden Retriever in IAD in July 2022, after a long trip from Amsterdam. They arrange for a custom agent to clear them for entry in the US …

Our family recently relocated to London, and we used Pender AIR to transport our beloved pet, Talisker Sylvanus Thayer Gray. (-: To say that we were pleased with the service and support we received would be an understatement.

Christina …

Amazing!! They made shipping my cat very easy. Would highly recommend them.

Everything went so smoothly with Lesley and the team at Pender AIR. Highly recommend!

I strongly recommend pender air to handle your pets relocation.

They take excellent care of your dogs from day one until the dogs are shipped to the destination.

Special thanks to Karla , a professional, courteous, super caring person and …

Excellent experience – seamless communication in transporting our dog from Europe to the USA. Kind and considerate handling of all parties involved!

Great company to work with, helped ensure a smooth move for our pet. Was nice to not have to worry about such a big part of the move, would definitely recommend!