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Premium services in a premier location.

Our State-of-the-art facility is located on the beautiful 6-acre campus of Pender Pet Retreat (complete with exercise areas, boarding facilities as needed, and a veterinary centre on-site), just south of IAD’s runways.

What sets us apart?

What sets us apart is our unmatched experience, airline-approved travel crates (including custom options), and climate-controlled vans that ensure your pet’s comfort from door to destination. With 24/7 coordinator access, exclusive check-in privileges, and total pricing transparency, we make global pet travel smooth and stress-free.

Climate Controlled Vans

Your pet will ride in comfort and style in one of our climate controlled vans directly to or from your home, Pender AIR’s office, Pender Pet Retreat, or any airport within a 35 mile radius.

Crates

We only stock airline approved travel crates for every pet from the largest dog to the smallest of exotic pets. We can also provide custom wood crates that are made to order for your specific pet’s needs.

Experience

Our dedicated team of Pet Travel Coordinators have over 50 years combined experience and an in-depth knowledge of the requirements for all major airlines and country specific regulations all across the globe.

Access

Thanks to our IPATA membership and TSA accreditation, we stay up to date on changing travel rules and secure the latest possible check-in times for your pet.

Availability

Whether it’s by email, phone, or WhatsApp, your pet’s dedicated Pet Travel Coordinator will be available should you need them during your pet’s transit.

Transparency

We never markup airline fees or work on commission, and our detailed estimates and invoices prove that we never hide fees.

Robust Travel Services

It is our job to stay up to date on ever changing requirements and be familiar with even the smallest detail related to pet travel, including complex health certificates and bloodwork. We work with your veterinarian or ours to ensure your pet meets all the health requirements for travel.

Country and Airline Specific Paperwork

We’ll make sure your pet has every “i” dotted and “t” crossed.

Boarding Services Post or Pre-flight

Pender Pet Retreat is a state-of-the-art boarding facility on the same campus, offering a range of accommodations and services to suit every pet’s personality.

Home Pickup and Drop Off

Our climate controlled vans will chauffeur your pet wherever they need to go!

Logistics

We will work with airlines and in-country IPATA agents to find the best travel itinerary for your pet’s specific move.

Flight Booking

Let us take care of the hassle of reaching out to the airlines to schedule and confirm flight bookings for your pet.

Travel Crates

We carry every size of travel crate and have the ability to build custom wood crates tailored to your pet’s specific needs.

Request a Quote

Tell us about your pet’s upcoming travel and let our team handle the details. We’ll provide a personalized quote based on your pet’s needs, destination, and travel timeline.

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